Dear DLSA Families,
As always, the health and safety of our DLSA Team and our DLSA Families are our highest priority. While we believe, given our regional proximity together with our own internal initiatives to minimise risks, we have provided and maintained a safe and healthy environment, following the Government’s initiative to ask all indoor sporting facilities to close as of 12pm today (23rd March), we have taken action to cease all lessons and activity at our DLSA facilities.
ALL PROGRAMS HAVE NOW BEEN CANCELLED
This situation is fast moving and there is still much for us to learn/consider. During this time, we hope to have your support, patience and understanding. We understand customers have questions pertaining to swimming fees and payments, please note the following relevant items:
* All remaining P120 lessons will be made available to you as make-ups in future programs. To help cater for this, over the coming programs, we are planning to put on a range of specific make-up sessions above and beyond our regular class structure. This will make it easier for you to use your make-ups throughout the rest of the year.
* At this point in time, we are hopeful of resuming lessons for our P220 program starting 20th April 2020. Please rest assured that if you have already pre-paid for lessons, you will not lose that money. We will continue to review this over the coming weeks and keep communicating with you accordingly. * Direct Debit Customers - Please standby for further information pertaining to the April Direct Debit run in the coming days. We ask for your patience and understanding while we work through the multitude of issues and logistics we need to action, both for you as well as our Team throughout this unprecedented time. Thank-you again for your patience, support and understanding throughout this time. Kind regards,
Darren Lange OLY
Director
Darren Lange Swimming
