As always, the health and safety of our DLSA Team and our DLSA Families are our highest priority.
In our last communication we let you know that we needed to delay the start of our P220 swimming program due to ongoing government restrictions surrounding indoor sporting facilities. We have been monitoring this situation closely day by day and to date, there has been no easing of this particular restriction and as such, we are required to postpone the start of our P220 swimming program yet again.
We are encouraged to see a lot of information flowing from the Government about the potential, indeed inevitable relaxing of the social distancing guidelines in the coming period of time. With this in mind, our current strategy to make the decision to reopen or not will happen each fortnight.
To this end, we have made the decision to delay the start of P220 to Monday 18th May.
As always, we will keep you informed via email, a blog post on our website and our social media pages.
During this time, we hope to have your support, patience and understanding.
We understand customers have questions pertaining to swimming fees and payments, please note the following relevant items:
All missed P120 lessons have been made available to you as make-ups in future programs. To help cater for this, over the coming programs, we are planning to put on a range of specific make-up sessions above and beyond our regular class structure. This will make it easier for you to use your make-ups throughout the rest of the year.
The April and May Direct Debit did not draw.
Please rest assured that if you have already pre-paid for P220 lessons, you will not lose that money.
We will continue to review this situation over the coming weeks and keep communicating with you accordingly.
If you would like to contact our Admin Team to discuss your booking, your best bet is to email email@example.com. Our Admin Team are coming in sporadically to respond to enquiries.
We ask for your patience and understanding while we work through the multitude of issues and logistics we need to action, both for you as well as our Team throughout this unprecedented time.
Thank-you again for your patience, support and understanding throughout this time.
Darren Lange OLY
Darren Lange Swimming